Need Help?
BEACON® SaaS | EyeOnWater® | ORION® and GALAXY® Endpoints
Menu
Skip to content
About
Onboarding
Training
ORION Mobile Read Training
Billing Cycle Training
UI
At a Glance
Data Exchange
Data Exchange Search
Data Diagnostics
Service
Geo Data Review
Account
Location
Provision
Update
Swap
Monitor
Consumption Graph
Cards
Exports & Assignments
Esri Map Support
Historical Data Extractions
Sensor Events
Billing Reads
Analytics
Detailed Analytics
Events
Catalog
Explore
Dashboards
Assets
Original Assets Page
Staff
Roles
Notification Center
Event Notification Best Practices
API Clients
Eye On Water Users
Manage EOW
Utility Notices
Push Notification Best Practices
Push Notification Troubleshooting for CSRs
Customer Accounts
General Settings
Export Fieldsets
Deep Links
Reader Codes
Handhelds
Downloads
Using BEACON Daily
Search
Integration
Data Exchange
Terminology
Quick Reference Guide to IDs
Sync BEACON and Billing Systems
Validation Errors and Warnings
Understanding the Data Exchange Starter Spreadsheet
Where Data Appears in BEACON
Data Exchange Specification
Data Exchange Template
BEACON-to-CIS Schema Mapping
Import Billing Meter Reads
Import Interval Meter Reads
Rules for Creating, Updating and Changing Data
Update IDs
Manually Provisioning Endpoints
Endpoint Installation Form
CSV Files and Excel
Save CSV files in UTF-8 Format
DMA
Configure DMA Zones
View DMA Zone Consumption
Revise DMA Zones
Cobalt
Access Cobalt
Getting the Most Out of Cobalt
Cobalt Leak Classification
BEACON Field
APIs
Common Service API
Import API
Data Exchange Import API Use Case
Import API cURL samples
Export Data Services
Export Data Service v1 API
Export Data Service v2 API
Export Data Service Sample Scripts
API Client Authentication EDS Sample Scripts
Export Fixed-Width Column Format Files
FAQ
Data Exchange FAQ
Meter Configurations, IDs and Data Exchange
Leak Reporting and Notifications
Set and Edit Leak Alerts
Continuous Flow vs. Leak Detected Alerts
How to Manage Accounts in BEACON
Data Backup, Recovery and Security
Estimated Reads, Endpoints and Data Backfill
Leak Alert Flow Totals
How to bring new accounts, meters, and endpoints into BEACON?
Export Billing Reads
Export Reads for Accounts with Leaks or Backflow
Export Reads for Subsets of Assets
FTP Import Support
Billing Read Exports for Compound Meters
Correcting Mis-provisioned Meters
How to Provision a Manually Read Meter
Direct Access to BEACON from External Systems
Multiple Water Providers in One EOW Account
Timezones and Timestamps
Data Exchange Warnings FAQ
Data Exchange Errors FAQ
Correcting a Location ID = Account ID EOW Issue
How to Register for a BEACON Account
Reset and Change Passwords
Weather Overlays
EyeOnWater Weekly Comparisons
Rollovers
No Flow_Time or Flow in Read Exports
Vacant Properties–Monitoring Flow at Inactive Services
Fix Exceptions
IR Tool Best Practice
What Does the S in Endpoint Type CS Mean?
The Not Set Flag
User Counts on the Analytics, Engagement, and Monitor Pages
EyeOnWater
Data Exchange Requirements
Branding Options
Creating a Branded URL
Branding Requirements
EyeOnWater CSR FAQ
Essential Reading for CSRs
Troubleshooting Customer Account Creation Issues
Unable to Find Account
Customer Not Seeing Current Usage
Unable to Link Account
Common EOW Error Messages & What They Mean
How to View More than One Account in EOW
Linking EOW Accounts in More than One Utility
Changing a Customer’s EOW Email Address
EOW Login Issues
EOW Password Issues
Delete Account Requests
Remove Customer Email and Text Message Numbers from a Leak Alert
Appendix
About Reads
Installing and Provisioning Endpoints
ORION Status Checker
Register Resolution Values
Exceptions – Health Module Status Indicators
Exception History Exports: List of Meter, Endpoint, and Encoder Alerts
Exceptions and Their Effect on Reads
Endpoint Interval Capture & Communication
Endpoint Types and Serial Numbers
Endpoint Firmware Updates
Tags
BEACON to ORION Mobile Read Mapping
Sensor Data
Glossary of Terms
Minimum System Requirements
URL Whitelisting Guidance
Consumption Detail
‹ Return to
Assets
Posted on
January 31, 2022
by
dmilanobadgermeter
—
Leave a comment
Like this:
Like
Loading...
Get Support
Cancel reply
%d
Get Support