Q: Is it possible for a user with multiple properties to see all of their consumption data in EyeOnWater (EOW) when different utilities provide water service to those properties?
A: Yes. Separate EyeOnWater dashboards can be linked to accounts in any number of water utilities. For example, if a user has accounts with ACME Water and City Water, they should follow these steps to create an EyeOnWater account with Acme Water. Then repeat the process to create another account with City Water.
- EyeOnWater uses the service area zip or postal code to match an account number to a water utility. If there is more than one utility in a given zip code, select the water company via the utility list.
- EyeOnWater lets the same email address be used as the user name for accounts with different water utilities.
- The same or different passwords can be used for accounts with different utilities. If the same password is used for each utility, to view accounts with a given water company, select that company from the list.
- To change or reset a password(s), an EyeOnWatr user must click the Forgot Password link, and check their email inbox for separate reset password emails.