This section of the BEACON User Guide contains answers to frequently asked questions related to:
- Data Exchange FAQ
- Meter Configurations, IDs and Data Exchange
- Leak Reporting and Notifications
- Set and Edit Leak Alerts
- Continuous Flow vs. Leak Detected Alerts
- Data Backup, Recovery and Security
- Estimated Reads, Endpoints and Data Backfill
- Leak Alert Flow Totals
- Export Billing Reads
- Export Reads for Accounts with Leaks or Backflow
- Export Reads for Subsets of Assets
- Correcting Mis-provisioned Meters
- The Not Set Flag
- Multiple Water Providers in One EOW Account
- Timezones
- Daylight Savings Time
- Correcting a Location ID = Account ID EOW Issue
- Data Exchange Warnings FAQ
- Reset and Change Passwords
- Weather Overlays
- EyeOnWater Weekly Comparisons
- Rollovers
- No Flow_Time or Flow in Read Exports
- Vacant Properties–Monitoring Flow at Inactive Services
- Can a Meter Have Current Reads with Tampers or Encoder Errors?
- Export Reads After Meter Swaps
- Browser Downloads
- Filter Visibility and DMA Zones
Get Support