Manage EOW

From the Manage EOW page, users with Admin or Support roles can grant or remove access to EyeOnWater accounts and link additional accounts to a single EyeOnWater dashboard.

Before you begin, ensure that the customer already has a username and email address associated with an EyeOnWater account.

To link additional accounts to an existing EyeOnWater account, do the following:

1. Click the Manage EOW page.
2. Enter a username or email address in the Select User box, and click Select User.

   

   The EyeOnWater account(s) that the username or email is associated with it will be displayed in the View Account Access section.

   

3. Use the Find Account pull-down menu and type the first three characters of the Account ID or Name of the account that you want to grant access to.

   

4. Click the Grant access to this account button.

   

To remove access to an EyeOnWater account:

1. Click the Manage EOW tab.
2. Enter a username or email address in the Select User box, and click Select User.

   The EyeOnWater account(s) that the username or email is associated with it will be displayed in the View Account Access section.

3. Click Remove Access in the View Account Access section.

   

4. If you are sure that you want to proceed, in the popup dialog click OK.

NOTE: Requests to update or change an email address linked to EyeOnWater should be forwarded to EyeOnWaterFeedback@badgermeter.com. Be sure to include the old and new email addresses along with the Account ID and Utility Name.