IMPORTANT: 

• Changes made to General Settings apply to the entire portfolio.
• User must click Update Utility button at the bottom of the page to apply any changes.

The General Settings page is organized into sections:

• General
• Single Sign-On (SSO)
• System Administrator Contact
• EyeOnWater Configurations
• Billing Units
• FTP Settings
• High Low Configuration / Conservation
• Valve Settings
• Cobalt
• ORION Cellular Endpoint Configurable Time Slots
• Mobile Reading V3 / Investigation Triggers
• Monitor Page Settings

General

The General section Name field displays your utility name. It cannot be edited.

Use the Settings drop-down menus to define:

• UI (User Interface) Default Units of measure
• Timezone of the utility main office, acts as the default timezone if no service point timezones are provided
• Country
• Language
• State
• Center Latitude of your main office, acts as the default map location for Mobile Reading
• Center Longitude of your main office, acts as the default map location for Mobile Reading
• CSV Line Terminator. Choose Line Feed (LF) or Carriage Return + Line Feed (CR+LF) depending on billing systems requirements.
• Chart Legend, selects the Monitor page Consumption Graph label source.
• Set Export Number format (see more information below)

Click Update Utility at the bottom of the page to save your changes.

Exporting Data with International Decimal and Thousands Separators

Use the Country and Language drop-down menus to export data using different international number formats. For example, if you or your billing vendor prefer to use a comma instead of a period as a decimal place and an apostrophe, period or space instead of a comma to separate thousands, do the following:

1. 1. Use the Country drop-down menu and choose a country.
   2. Use the Language drop-down and choose a language. The numeric format will be automatically displayed below the Language drop-down menu.

The table below uses Switzerland to illustrate the available export number formats. Data displayed in BEACON and EyeOnWater will still use a period and comma as the decimal separator and thousands separators, respectively.

Note: This feature currently applies to exported data from BEACON and EyeOnWater.

Single Sign-On (SSO)

This section is visible to utilities which have implemented SSO. Admin users for utilities using SSO can use the Enable Native User Invite drop-down menu turn on (the default) and off the Invite New User button on the Users>Staff page.

Click Update Utility at the bottom of the page to save your changes.

System Administrator Contact

This section is used to provide information for points of contact for your BEACON portfolio.

Use System Administrator Contact section to enter the name, address, phone and email address of your BEACON system administrator. Enter your web address in the Utility Website field.

Use the Accounts Payable Contact section to enter the name, phone and email address of the person responsible for your account payables.

Click Update Utility at the bottom of the page to save your changes.

EyeOnWater Configurations

If EyeOnWater is enabled for your portfolio, enable Contact Us then populate your utility’s information in this section to to reflect the phone number, email address and website to be displayed in the Contact Us information that is visible to your customers using the EyeOnWater web portal or smartphone apps.

Click Update Utility at the bottom of the page to save your changes.

Billing Units

Use the drop-down menus in the Billing Units section to specify your Billing Unit of Measure preferences.

For example, if you bill based on KGallons, select 1000 Gallons and leave all other fields as defaulted.

Note: As shown in the screen, once a Billing Unit setting is changed, it can take up to 30 minutes before the new value takes effect.

Set Enable Raw Read = Yes to view raw reads on your Monitor page Account cards, as shown below.

Click Update Utility at the bottom of the page to save your changes.

FTP Settings

FTP Settings, if enabled for your portfolio, are entered here. Use the +New IP button to add whitelisted IPs, and the Edit and Delete buttons to the right of a listing to change or remove an IP address from the list.

High and Low Consumption / Conservation

Use the High and Low Consumption section and the Conservation section to adjust high and low consumption thresholds and to set a reduction goal for the corresponding Monitor page filters.

Thresholds represent the percentage change in the current period versus the previous period:

Threshold = (current consumption – previous consumption)/previous consumption*100%.

The default threshold values are set to 50% change for High and Low Consumption thresholds and to 20% change for the Reduction Goal.

Valve Settings

Use the Valve Settings section to configure restricted flow reasons for use when restricting your E-Series Ultrasonic Plus meters.

Four predefined reasons are provided.

To add a reason:

1. Click Add.
2. Enter a reason and press Enter or click outside the reason box.
3. Click Update Utility.

To remove a reason:

1. Hover over the reason you want to remove.
2. Click the red X.
3. Click Update Utility

To remove all reasons:

1. Click Remove All to delete all of the reasons.
2. Click Update Utility.

Cobalt

Set Cobalt for BEACON = Enabled and Cobalt for Field App=Enabled to utilize Cobalt within BEACON and BEACON Field App. For more information about Cobalt, visit Cobalt.

ORION Cellular Endpoint Configurable Time Slots

Three of four weekday communication time slots are configurable for ORION Cellular endpoints.

• Each slider represents a two-hour time window that can be repositioned as desired.
• Click-drag a slider to position it in your desired time slot.
• Click Update Utility at the bottom of the page to save your changes.

Default Weekday Communication Time Slots:

• By default, the system sets the earliest call-in window to 6M-8AM to help ensure endpoint communications are received at the start of the workday.
• Two additional configurable call-in windows let you set when to receive follow-on endpoint communications to best suit your business practices.
• A fourth weekday call-in time is scheduled between the hours of 6PM and 2AM. To optimize performance, the timing of this communication session is determined by the system.

Weekend Communication Time Slots:

• To support EyeOnWater customers, endpoint communication occurs once per weekend day (Saturday and Sunday).
• To optimize performance, the timing of this communication session is determined by the system.

NOTE: For ORION Cellular endpoints connected to E-Series Ultrasonic meters with integrated valves, following a close command, the endpoint will call in every 2 hours for a period of 5 calendar days. After 5 days (or sooner if the valve is re-opened), the endpoint reverts to its normal call-in schedule.

Use the Configure Priority Alarms section to enable and disable near real-time alarms when specified exceptions occur rather than after an endpoint communicates with BEACON.

Check or uncheck the box next to an exception to toggle the exception alarm on and off.

Priority Alarms are counted on the At a Glance page Device Health module and the Monitor page Exceptions filters.

Endpoints can send one Priority Alarm per day.

Note: ORION Cellular endpoints ship with priority alarms disabled.

Mobile Reading V3 / Investigation Triggers

This section is visible if ORION Mobile Read V3 is enabled for your portfolio. See ORION Mobile Read Training for more information.

Mobile Reading V3 

The Esri Map ID field is a read-only field which displays the filename of the Esri map that was created and uploaded by Badger Meter personnel.

The High/Low Validation Processing Option drop-down menu lets you determine whether to exclude or include reads that fall outside the high/low read range. This range is set by Data Exchange file.

For example, if the high/low range is 110-50:

• Enabled Exclusive woud trigger an alert for reads >110 and <50.
• Enabled Inclusive would trigger an alert for reads ≥110 and ≤50.
• Disabled turns high/low read alerts off.

Use the High/Low Visibility Access Disabled drop-down menu to hide (select Yes) or display (select No) High/Low Validation.

Enter a value in the Missed Reading Radius box to define the area in which to detect missed mobile readings. NOTE: Meters refers to the unit of measure.

Click the Clear Field Assignments button and use the popup menu to select a meter read whose assignments you wish to delete.

Investigation Triggers

Use the Investigation Triggers section to set conditions that require onsite inspection.

Check/uncheck box(es) to select the condition(s) that require further onsite inspection.

Click Update Utility at the bottom of the page to save any changes.

Monitor Page Settings

Use the Monitor Page Settings section to:

• Customize Text {n} tag names displayed on the Monitor page.
• Set the visibility of filters displayed on the Monitor page.

To change the name of a Text {n} tag on the Monitor page, do the following in the Monitor Page Settings section:

1. Locate the Text {n} tag you want to rename.
2. Click the text box next to the tag that you want to rename. This activates edit mode, causing the box outline to turn dark blue.
3. Type the desired name in the text box. Names can be up to 64 characters in length.
4. Click outside the field to save the changes.
5. Click Update Utility.

In these screenshots, you can see the results of renaming Text 1-5:

NOTE: Duplicate Tag names are not allowed. It is also strongly recommended that you avoid Tag names that duplicate existing Monitor page filter names.

NOTE: Changes that you make to Text {n} tag names do not apply to data import or export field names, which remain Meter_Text_{n}.

The Filter Visibility radio buttons let you set the visibility of filters displayed on the Monitor page.

Click a radio button to:

• Show only Filters that Contain Data – Use this option to dynamically optimize your Monitor page experience by showing only filters that are in use.
• Select Filters – Use this option to select filters displayed on the Monitor page based on your needs.To display a filter on the Monitor page, check the box next to it. To hide a filter, uncheck the box. Select All and Clear All buttons let you check or uncheck all of the boxes related to Tags, Accounts, Locations, Meters, DMA Zones, Meter Reads, Sensors, Reader Messages, High/Low Consumption, Conservation and Leaks.

Click Update Utility at the bottom of the page to save any changes.

REMINDERS: 

1. Changes made to this page impact your entire BEACON portfolio.
2. Yuu must click Update Utility when you have finished entering or updating any of the settings or information on the Utility Settings > General Settings page to apply those changes to your porfolio.