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Knowledge Base
User Guide
- About
- Onboarding
- Training
- New UI
- At a Glance
- Data Exchange
- Data Exchange Search
- Data Diagnostics
- Service
- Account
- Location
- Update
- Provision
- Swap
- Monitor
- Analytics
- Assets
- Original Assets Page
- Utility Notices
- EOW Users
- Manage EOW
- Staff
- Customer Accts
- Roles
- General Settings
- Export Fieldsets
- Deep Links
- Reader Codes
- Handhelds
- Downloads
- Using BEACON Daily
- DMA
- Search
- Data Exchange
- Terminology
- CSV Files and Excel
- Quick Reference Guide to IDs
- Save CSV files in UTF-8 Format
- Sync BEACON and Billing Systems
- Understanding the Data Exchange Starter Spreadsheet
- Where Data Appears in BEACON
- Data Exchange Specification
- BEACON-to-CIS Schema Mapping
- Import Billing Meter Reads
- Import Interval Meter Reads
- Billing Read Export Specification
- Rules for Creating, Updating and Changing Data
- Update IDs
- Consumption Targets
- Deep Links Data Exchange
- Transaction History
- Manually Provisioning Endpoints
- Endpoint Installation Form
- APIs
- FAQ
- Data Exchange FAQ
- Meter Configurations, IDs and Data Exchange
- Leak Reporting and Notifications
- Set and Edit Leak Alerts
- Continuous Flow vs. Leak Detected Alerts
- Data Backup, Recovery and Security
- Estimated Reads, Endpoints and Data Backfill
- Leak Alert Flow Totals
- Export Billing Reads
- Export Reads for Accounts with Leaks or Backflow
- Export Reads for Subsets of Assets
- Correcting Mis-provisioned Meters
- Direct Access to BEACON from External Systems
- Multiple Water Providers in One EOW Account
- Timezones and Timestamps
- Daylight Savings Time
- Correcting a Location ID = Account ID EOW Issue
- Data Exchange Warnings FAQ
- Reset and Change Passwords
- Weather Overlays
- EyeOnWater Weekly Comparisons
- Rollovers
- No Flow_Time or Flow in Read Exports
- Vacant Properties–Monitoring Flow at Inactive Services
- Can a Meter Have Current Reads with Tampers or Encoder Errors?
- Billing Read Exports for Compound Meters
- Export Reads After Meter Swaps
- Browser Downloads
- Filter Visibility and DMA Zones
- IR Tool Best Practice
- The Not Set Flag
- EyeOnWater
- Appendix
- Sensor Data
- BEACON to ORION Mobile Read and Field Director Mapping
- About Reads
- Installing and Provisioning Endpoints
- Register Resolution Values (Test Circle Codes)
- Exceptions – Health Module Status Indicators
- Tags
- Endpoint Firmware Updates
- Endpoint Interval Capture & Communication
- Endpoint Types and Serial Numbers
- Glossary of Terms
- Minimum System Requirements
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