The Badger Meter Branded EyeOnWater Service lets BEACON customers deliver an enhanced customer experience by adding a custom logo, custom URL, Bill Pay redirect link, utility customer service contact information, and other essential information to the EyeOnWater consumer engagement portal. An additional implementation fee applies for this service.
To take advantage of the Branded EyeOnWater Service please provide your Badger Meter representative with the following information:
Required Information
- Custom URL
Approved custom URL. For example, specify the “cityofanywhere” in “cityofanywhere.eyeonwater.com”. Alternatively, it is possible to rebrand eyeonwater.com by using a branded domain name/URL. Instead of thinking they have been directed to a third-party web site, your customers will see EOW-related content as part of your utility web site. For more information, please visit: The EyeOnWater Branding Options page of BEACON Help. - Utility Logo
High-resolution utility logo with a transparent background in vector format (SVG, vector AI, EPS, PNG, JPEG).
- Sample Bill
PDF or high-resolution image of an actual bill. Customer-specific information will be altered/redacted, but this image is to illustrate where customers can find the information they need to sign up for EyeOnWater. - Utility Favicon
The web address linking to the Favicon used by the utility. If unavailable the favicon will default to EyeOnWater favicon.
Highly Recommended Information
- Home URL
The utility homepage URL. - Bill-Pay URL
The utility bill-pay web address. This greatly enhances the user experience. Can be provided after branding and is self-sevice. Note: by default, single sign-on (SSO) is not supported. Users need to log in when they arrive at the bill-pay site. We encourage the bill-pay provider to add a link to EyeOnWater on their payment portal customers. - Contact Phone
The utility customer support phone number. Can be provided after branding and is self-sevice. - Contact Email
The utility customer support email address. Can be provided after branding and is self-sevice. - Contact URL
Web address of the utility customer support site. Can be provided after branding and is self-sevice. - Brand String
The utility name as you would like it to appear on EyeOnWater. If unavailable the brand string will default to the utility name. Can be provided after branding and is self-sevice.
