Export Reads After Meter Swaps

Q: We swapped a meter on March 1 and are trying to export reads recorded by the previous meter between January 1 and February 28. The exported file, however, only contains one row of data for the new meter and no reads. How can we get reads from the previously installed meter at this location?

A: To get interval reads from previously installed meters at a given location, set the date range of the data export to include the third day that the new meter was installed at the location. In this case, set the export end date to March 3.

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