The EyeOnWater Users page lets you see EyeOnWater user statistics. Use the drop-down menu in the upper left corner to view: Active Users – Lets you get a searchable, sortable, exportable, paginated table of customers with EyeOnWater accounts. Pending Users…
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The Analytics page in BEACON acts like a dashboard, providing enhanced visibility into Leaks and EyeOnWater signup and usage. To access the Analytics page, click the Analytics icon in the vertical nav bar. The Leaks section also lets you export…
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The Utility Notices page lets you broadcast messages to your customers via EyeOnWater. This lets you alert customers to service outages, boil advisories, etc. by creating banners that appear across the top of the EyeOnWater web portal and on the…
From the Manage EOW page, users with Admin or Support roles can grant or remove access to EyeOnWater accounts and link additional accounts to a single EyeOnWater dashboard. Before you begin, ensure that the customer already has a username and…
About User Roles BEACON stores a lot of sensitive data–customer names, addresses, phone numbers, email addresses and other things that by law or regulation must remain private and secure. BEACON users range from utility managers and customer service representatives to…
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Faced with persistent drought conditions and the ongoing desire to limit water loss and its costs, utilities need the ability to monitor and identify sources of excess water consumption. Once those sources are identified, having the ability to swiftly notify…
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The Badger Meter Branded EyeOnWater Service lets BEACON customers deliver an enhanced customer experience by adding a custom logo, custom URL, Bill Pay redirect link, utility customer service contact information, and other essential information to the EyeOnWater consumer engagement portal.…