Photos taken with BEACON Field are available on the Attachments tab of a service point’s Monitor page card, making it easy to share information with your entire team.  Office staff can view field conditions in context, supervisors can verify work…

For US Users Only BEACON Field is now available for iOS and Android, delivering Cobalt-enhanced machine learning and large language model technology directly to utility personnel. Whether they’re on-site or in the office, BEACON Field helps you access and update meter data, troubleshoot…

A new page is now available in BEACON Help, providing access to training resources focused on managing billing cycle activities in BEACON. The page includes links to how-to videos and quick reference guides that cover essential tasks and processes, including guidance…

November 18, 2024 Our new Events Notification feature helps ensure that you receive timely alerts via email and text messages so that no important user-defined event goes overlooked. Whether it’s a critical update or a routine reminder, this feature will…

Our EyeOnWater smartphone apps for Android and iOS, which allow utility customers to monitor their water usage, now feature push notifications for timely alerts. Water companies can send customized notifications about critical issues like leaks, high water usage, boil water…

Geo Data Review now lets you upload GeoJSON files that define the geographic boundary of the area that your utility services. This capability greatly enhances the Geo Data Review feature that we introduced in April, 2024. For details, see Geo Data…

June 20, 2024 Enhancing large-scale clustering on the Assets page significantly streamlines data management and analysis. Thanks for more efficient clustering algorithms, the system can handle larger datasets with greater speed and accuracy. This improvement not only boosts the performance…

A new feature called Geo Data Review enhances data accuracy and validation processes. Found in the System Sync section of the vertical navigation bar, the Geo Data Review page lets you validate geo-coordinates, specifically latitudes and longitudes, for service point…

The new Sync Registers feature lets utilities get synchronized billing reads for each register on a compound meter. As you know, endpoint communication times are staggered to optimize network performance. For some utilities, such staggered read times from the high…

September 26, 2022 When you log into BEACON, you will see the top of the new user interface has a new look. This new look includes a top navigation bar that lets you quickly see the path to the page…