Our new enhanced search experience simplifies documentation searches and helps users find answers faster. This improved search capability scans BEACON Help and BadgerMeter.com content, making it easy to locate information from product manuals and system guides in seconds. Whether you’re…
Blog Archives
EyeOnWater CSR FAQ Now Available
February 19, 2025 An EyeOnWater CSR FAQ is now available in BEACON Help as a self-service resource for utility customer service teams. In line with our EyeOnWater support policy, this FAQ provides answers to common questions on topics such as account setup, troubleshooting,…
New in BEACON: New Billing Cycle Training Resources in BEACON Help
A new page is now available in BEACON Help, providing access to training resources focused on managing billing cycle activities in BEACON. The page includes links to how-to videos and quick reference guides that cover essential tasks and processes, including guidance…
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New in BEACON: Event Notifications via Email and Text Message!
November 18, 2024 Our new Events Notification feature helps ensure that you receive timely alerts via email and text messages so that no important user-defined event goes overlooked. Whether it’s a critical update or a routine reminder, this feature will…
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What’s New in BEACON: EyeOnWater Now Offers Utility Notice Push Notifications!
Our EyeOnWater smartphone apps for Android and iOS, which allow utility customers to monitor their water usage, now feature push notifications for timely alerts. Water companies can send customized notifications about critical issues like leaks, high water usage, boil water…
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What’s New in BEACON: Geo Data Review Support for User-Defined Boundary Maps
Geo Data Review now lets you upload GeoJSON files that define the geographic boundary of the area that your utility services. This capability greatly enhances the Geo Data Review feature that we introduced in April, 2024. For details, see Geo Data…
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What’s New in BEACON: Large-scale Clustering on Maps
June 20, 2024 Enhancing large-scale clustering on the Assets page significantly streamlines data management and analysis. Thanks for more efficient clustering algorithms, the system can handle larger datasets with greater speed and accuracy. This improvement not only boosts the performance…
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BEACON What’s New: New At a Glance Page
By clicking the New At a Glance Page toggle located at the top right-hand side of BEACON, users can explore the new page with its latest designs and functions. Its fresh appearance elevates the user experience and streamlines interactions. The toggle also…
Posted in BEACON
Geo-Coordinate Validation
A new feature called Geo Data Review enhances data accuracy and validation processes. Found in the System Sync section of the vertical navigation bar, the Geo Data Review page lets you validate geo-coordinates, specifically latitudes and longitudes, for service point…
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BEACON What’s New: Enhanced Utility Operations with Events
A powerful new feature called Events gives you control over thresholds and parameters related to data from networked meters to more efficiently: Monitor important system events (for example, major leaks, communication outages, reverse flows, etc.) Visualize event trends via customizable…
Posted in BEACON
