Our login page has a fresh new look and enhanced security features to better protect your data. The interface remains user-friendly, and no changes are required to your current login credentials or process. Feel free to check out the details…
Blog Archives
EyeOnWater CSR FAQ Now Available
February 19, 2025 An EyeOnWater CSR FAQ is now available in BEACON Help as a self-service resource for utility customer service teams. In line with our EyeOnWater support policy, this FAQ provides answers to common questions on topics such as account setup, troubleshooting,…
Welcome to the new BEACON user interface (UI). As you can see, the new navigation bar on the left side of the screen performs the same function as the previous navigation tabs. Click a page name to access that page.…
Posted in BEACON, User Guide
Important OMR Notification
Google has announced an October 2021 Chrome release that will result in a loss of offline functionality in the current ORION® Mobile Read (OMR) platform. To ensure OMR offline functionality is maintained, an update to the OMR platform will be…
ID Daily Peak Demand Cycles with Diurnal Demand Exports
Diurnal (die-yer-nal), adj. – of or during the day; daily or each day. Diurnal cycles are daily recurring patterns. Diurnal Demand reports are used to identify daily peak water demand cycles. In areas affected by drought and other conditions that…
BEACON and Water Conservation
Faced with persistent drought conditions and the ongoing desire to limit water loss and its costs, utilities need the ability to monitor and identify sources of excess water consumption. Once those sources are identified, having the ability to swiftly notify…
Tagged with: analytics, apps, conservation, conservation features, conservation tools, conserve, district metering areas, DMA, EyeOnWater, high/low consumption, leak, leak analytics, Leaks, parity, parity filters, reduction goal filters, water conservation
Posted in BEACON, How To, Knowledge Base, User Guide
Posted in BEACON, How To, Knowledge Base, User Guide
New in BEACON AMA: Customizable User Roles and Permissions
User roles in BEACON AMA are now completely customizable, empowering utilities to create even more secure and optimized staff user experiences. Admin users can precisely manage the features and data other users can view, edit and export. Use the new…
Posted in BEACON, User Guide
What’s New in BEACON: Compound Meter Billing Read Export Enhancement
The new Sync Registers feature lets utilities get synchronized billing reads for each register on a compound meter. Typically, endpoint communication times are staggered to optimize network performance. For some utilities, such staggered read times from the high and low…
Posted in BEACON, User Guide
Weekly Usage Comparisons
The BEACON AMA and EyeOnWater consumption graphs now provide faster access to week-on-week water usage data. The new Week timeframe selector lets you see color-coded, side-by-side usage bars for the previous and current week. In addition, hovering over a bar…
New BEACON Training Page
Our extensive portfolio of training content has a new, centralized home in BEACON Help that is easily accessible to all utility staff. Check the Training tab frequently to find updated materials prepared by our expert trainers including: How-to videos Downloadable Training Manuals…
