The Utility Notices page (Engagement > Utility Notices) lets you broadcast messages to your customers via EyeOnWater. This lets you alert customers to service outages, boil advisories, etc. by creating banners that appear across the top of the EyeOnWater web…
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Utility Notices
Tagged with: banner, EOW, eow banner, EyeOnWater, notification, push notifications, utilty notices
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EyeOnWater Users
The EyeOnWater Users page lets you see EyeOnWater user statistics. Use the drop-down menu in the upper left corner to view: Active Users – Lets you get a searchable, sortable, exportable, paginated table of customers with EyeOnWater accounts. Pending Users…
Analytics Page
The Analytics page in BEACON acts like a dashboard, providing enhanced visibility into Leaks and EyeOnWater signup and usage. To access the Analytics page, click the Analytics icon in the vertical nav bar. The Leaks section also lets you export…
Tagged with: contact list, critical leaks, customer list, duration, EOW, Export, EyeOnWater, flow rate, large leaks, Leaks, medium leaks, new signups, rate, sign ups, small leaks, take action, user activity, user count, user engagement, user outreach
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Manage EOW
From the Manage EOW page, users with Admin or Support roles can grant or remove access to EyeOnWater accounts and link additional accounts to a single EyeOnWater dashboard. Before you begin, ensure that the customer already has a username and…
Tagged with: add accounts, EOW, EyeOnWater, give access, grant access, link accounts, link email, remove access
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