From the Manage EOW page, users with Admin or Support roles can grant or remove access to EyeOnWater accounts and link additional accounts to a single EyeOnWater dashboard. Before you begin, ensure that the customer already has a username and…
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Manage EOW
Tagged with: add accounts, EOW, EyeOnWater, give access, grant access, link accounts, link email, remove access
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To use this page manual provisioning must be enabled by Badger Meter personnel. Use the Account page to manually add a new Account or update information for an existing account in BEACON. To update an existing account: Search for an…
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- FAQ
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- Data Exchange FAQ
- Meter Configurations, IDs and Data Exchange
- Leak Reporting and Notifications
- Set and Edit Leak Alerts
- Continuous Flow vs. Leak Detected Alerts
- Data Backup, Recovery and Security
- Estimated Reads, Endpoints and Data Backfill
- How to Manage Accounts in BEACON
- How to bring new accounts, meters, and endpoints into BEACON?
- Leak Alert Flow Totals
- Export Billing Reads
- Export Reads for Accounts with Leaks or Backflow
- Export Reads for Subsets of Assets
- Correcting Mis-provisioned Meters
- FTP Import Support
- Direct Access to BEACON from External Systems
- Multiple Water Providers in One EOW Account
- Timezones and Timestamps
- Daylight Savings Time
- How to Register for a BEACON Account
- Correcting a Location ID = Account ID EOW Issue
- Data Exchange Errors FAQ
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- How to Log In
- Reset and Change Passwords
- Weather Overlays
- EyeOnWater Weekly Comparisons
- Rollovers
- No Flow_Time or Flow in Read Exports
- Vacant Properties–Monitoring Flow at Inactive Services
- Can a Meter Have Current Reads with Tampers or Encoder Errors?
- Billing Read Exports for Compound Meters
- Export Reads After Meter Swaps
- Browser Downloads
- Filter Visibility and DMA Zones
- Fix Exceptions
- IR Tool Best Practice
- The Not Set Flag
- What Does the S in Endpoint Type CS Mean?
- User Counts on the Analytics, Engagement, and Monitor Pages
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- Deep Links Data Exchange
- Transaction History
- Cobalt
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- Data Exchange Requirements
- Branding Options
- Creating a Branded URL
- Branding Requirements
- EyeOnWater CSR FAQ
- Essential Reading for CSRs
- Troubleshooting Customer Account Creation Issues
- Unable to Find Account
- Customer Not Seeing Current Usage
- Unable to Link Account
- Common EOW Error Messages & What They Mean
- How to View More than One Account in EOW
- Linking EOW Accounts in More than One Utility
- Changing a Customer’s EOW Email Address
- EOW Login Issues
- Delete Account Requests
- EOW Password Issues
- Remove Customer Email and Text Message Numbers from a Leak Alert
- Appendix
- Sensor Data
- BEACON to ORION Mobile Read Mapping
- About Reads
- Installing and Provisioning Endpoints
- ORION Status Checker
- Register Resolution Values
- Exceptions – Health Module Status Indicators
- Exception History Exports: List of Meter, Endpoint, and Encoder Alerts
- Exceptions and Their Effect on Reads
- Tags
- Endpoint Firmware Updates
- Endpoint Interval Capture & Communication
- Endpoint Types and Serial Numbers
- Glossary of Terms
- Minimum System Requirements
- URL Whitelisting Guidance
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