The Utility Notices page (Engagement > Utility Notices) lets you broadcast messages to your customers via EyeOnWater. This lets you alert customers to service outages, boil advisories, etc. by creating banners that appear across the top of the EyeOnWater web…
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Utility Notices
Tagged with: banner, EOW, eow banner, EyeOnWater, notification, push notifications, utilty notices
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Push Notification Troubleshooting for CSRs
Q: An EyeOnWater user did not receive a push notification as expected. What went wrong and how can it be fixed? A: There are many potential causes, including: App Permissions: Ensure the customer has enabled push notifications for EyeOnWater in…
