As part of our ongoing efforts to enhance BEACON security, we are migrating all BEACON Web Service API workflows from Basic Authentication to API Client credentials. All BEACON API users are urged to test and implement API Client credentials. API…
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Roles
About User Roles BEACON stores a lot of sensitive data–customer names, addresses, phone numbers, email addresses and other things that by law or regulation must remain private and secure. BEACON users range from utility managers and customer service representatives to…
Tagged with: access, admin, beacon roles, custom roles, customer accounts, customize roles, delete user, EOW, EyeOnWater, filter access, give access, grant access, impersonate, installer, invite, log in as, manage EOW, manager, masquarade, owner, owner role, permission, permissions, reinvite, remove access, remove user, roles, single sign-on, SSO, staff, support, technician, user accounts, user invite, users
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- How to Manage Accounts in BEACON
- How to bring new accounts, meters, and endpoints into BEACON?
- Leak Alert Flow Totals
- Export Billing Reads
- Export Reads for Accounts with Leaks or Backflow
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- Correcting Mis-provisioned Meters
- FTP Import Support
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- Correcting a Location ID = Account ID EOW Issue
- Data Exchange Errors FAQ
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- Weather Overlays
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- Vacant Properties–Monitoring Flow at Inactive Services
- Can a Meter Have Current Reads with Tampers or Encoder Errors?
- Billing Read Exports for Compound Meters
- Export Reads After Meter Swaps
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- EyeOnWater CSR FAQ
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- Troubleshooting Customer Account Creation Issues
- Unable to Find Account
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- Common EOW Error Messages & What They Mean
- How to View More than One Account in EOW
- Linking EOW Accounts in More than One Utility
- Changing a Customer’s EOW Email Address
- EOW Login Issues
- Delete Account Requests
- EOW Password Issues
- Remove Customer Email and Text Message Numbers from a Leak Alert
- Appendix
- Sensor Data
- BEACON to ORION Mobile Read Mapping
- About Reads
- Installing and Provisioning Endpoints
- ORION Status Checker
- Register Resolution Values
- Exceptions – Health Module Status Indicators
- Exception History Exports: List of Meter, Endpoint, and Encoder Alerts
- Exceptions and Their Effect on Reads
- Tags
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- Endpoint Types and Serial Numbers
- Glossary of Terms
- Minimum System Requirements
- URL Whitelisting Guidance
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