Q: An EyeOnWater user did not receive a push notification as expected. What went wrong and how can it be fixed? A: There are many potential causes, including: App Permissions: Ensure the customer has enabled push notifications for EyeOnWater in…
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Fix Exceptions
Exceptions take a variety of forms, including: Issues calculated by BEACON Conditions reported by ORION Cellular endpoints Flags thrown by AMR meters and encoders. A complete list of exceptions, what causes them, the condition under which each will clear, along…
Tagged with: e-series, exceptions, fix, no recent communication, no recnt comms, NRC, sensor error, tamper, troubleshoot
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