From the Manage EOW page, users with Admin or Support roles can grant or remove access to EyeOnWater accounts and link additional accounts to a single EyeOnWater dashboard. Before you begin, ensure that the customer already has a username and…
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Manage EOW
Tagged with: add accounts, EOW, EyeOnWater, give access, grant access, link accounts, link email, remove access
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Roles
About User Roles BEACON stores a lot of sensitive data–customer names, addresses, phone numbers, email addresses and other things that by law or regulation must remain private and secure. BEACON users range from utility managers and customer service representatives to…
Tagged with: access, admin, beacon roles, custom roles, customer accounts, customize roles, delete user, EOW, EyeOnWater, filter access, give access, grant access, impersonate, installer, invite, log in as, manage EOW, manager, masquarade, owner, owner role, permission, permissions, reinvite, remove access, remove user, roles, single sign-on, SSO, staff, support, technician, user accounts, user invite, users
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- Common EOW Error Messages & What They Mean
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- Linking EOW Accounts in More than One Utility
- Changing a Customer’s EOW Email Address
- EOW Login Issues
- Delete Account Requests
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- Remove Customer Email and Text Message Numbers from a Leak Alert
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- About Reads
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- Exception History Exports: List of Meter, Endpoint, and Encoder Alerts
- Exceptions and Their Effect on Reads
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- Endpoint Types and Serial Numbers
- Glossary of Terms
- Minimum System Requirements
- URL Whitelisting Guidance
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