Exceptions take a variety of forms, including: Issues calculated by BEACON Conditions reported by ORION Cellular endpoints Flags thrown by AMR meters and encoders. A complete list of exceptions, what causes them, the condition under which each will clear, along…
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Fix Exceptions
Tagged with: e-series, exceptions, fix, no recent communication, no recnt comms, NRC, sensor error, tamper, troubleshoot
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At a Glance
The At a Glance (AAG) page acts like a dashboard, giving you quick access to vital information through modules. The first time you access BEACON, it opens in a default module layout. You can customize that layout to suit your…
Tagged with: AAG, about counts, alarms, alerts, backflow, billing reads, billing reads module, billing reads pod, communication error, contact tech support, continuous flow, counts, device health, encoder alarm, endpoint alert, endpoint health, exception, exceptions, favorites, gateway health, get tech support, leak, leak detected, Modules, no recent communication, pods, sensor, sensors, status ok, status okay, tamper, tech support, tech support email, top accounts, usage weekly, valve health, valve status, water pressure, water temp, water temperature, water usage, weekly usage
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Exceptions – Health Module Status Indicators
(Last updated August 28, 2019) These tables list endpoint, encoder and meter exceptions and alarms displayed in the Flow Health and Device Health modules on the AAG page. Find the cause of each exception or alarm and the condition under…
Tagged with: communication error, encoder alarm, Encoder Error, exception, exceptions, tamper
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