February 19, 2025 An EyeOnWater CSR FAQ is now available in BEACON Help as a self-service resource for utility customer service teams. In line with our EyeOnWater support policy, this FAQ provides answers to common questions on topics such as account setup, troubleshooting,…
Blog Archives
Leak Survery for EyeOnWater® Apps
A new leak survey feature invites EyeOnWater® smartphone app users to share details about leaks by answering a few questions. For example, was it an actual leak or a false alarm? If it was a leak, what was its source?…
EyeOnWater® Mobile Apps are Now ADA Compliant!
EyeOnWater iOS and Android mobile applications are now available in Americans with Disability Act (ADA) compliant modes. Simply instruct your customers to enable the appropriate accessibility settings on their phones. When they open the EyeOnWater application, they will have access…
Posted in EOW
Minimize Water and Revenue Loss with BEACON
Water loss control starts with the ability to quickly and economically pinpoint the sources of residential and distribution main leaks, tank spillage, theft and unbilled usage. Three recent additions to BEACON together with our leak detection algorithms help you find…
Tagged with: distribution leak, distribution level loss, DMA, mis-sized meters, theft, unauthorized use, vacant properties, water loss, water theft
Posted in BEACON, EOW, How To, User Guide
Posted in BEACON, EOW, How To, User Guide
