The Utility Notices page lets you broadcast messages to your customers via EyeOnWater. This lets you alert customers to service outages, boil advisories, etc. by creating banners that appear across the top of the EyeOnWater web portal and on the…
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Utility Notices
Tagged with: banner, EOW, eow banner, EyeOnWater, notification, push notifications, utilty notices
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Manage EOW
From the Manage EOW page, users with Admin or Support roles can grant or remove access to EyeOnWater accounts and link additional accounts to a single EyeOnWater dashboard. Before you begin, ensure that the customer already has a username and…
Tagged with: add accounts, EOW, EyeOnWater, give access, grant access, link accounts, link email, remove access
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Eye On Water Users
The EOW Users page lets you see EyeOnWater user statistics. Use the drop-down menu in the upper left corner to view: Active Users – Lets you get a searchable, sortable, exportable, paginated table of customers with EyeOnWater accounts. Pending Users…
Analytics
The Analytics page acts like a dashboard, providing enhanced visibility into Leaks and EyeOnWater signup and usage. The Leaks section also lets you export data and view customers with varying degrees of leaks, facilitating engagement and leak mitigation. Leaks The…
Tagged with: contact list, critical leaks, customer list, duration, EOW, Export, EyeOnWater, flow rate, large leaks, Leaks, medium leaks, new signups, rate, sign ups, small leaks, take action, user activity, user count, user engagement, user outreach
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